What do people need to know before working with an AI?
Design it like this
Onboard with what the AI is good and bad at, plus what it was optimized for, not model internals.
What the research says
Clinicians wanted to know the AI's strengths and limits, what it was optimized for and how it was designed, more than technical details, before relying on it.
Sources
- "Hello AI": Uncovering the Onboarding Needs of Medical Practitioners for Human-AI Collaborative Decision-Making2019 · CSCW 2019 · Carrie J. Cai, Samantha Winter, David Steiner, Lauren Wilcox, Michael Terry